3377bd Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction

3377bd (hereinafter referred to as "we", "us", or "the Platform") is an online gaming and Sports Betting platform serving users in Bangladesh. Protecting your privacy is one of our highest priorities.

This Privacy Policy explains what data 3377bd collects, how it is used, who it may be shared with, and what rights you have over your data. We believe transparency is the foundation of trust.

This policy applies to all services provided through https://3377bd.net and our mobile application. Please read the full policy carefully — it protects the interests of both you and us.

2 What Data We Collect

We collect various types of data during registration and use of 3377bd. This data falls into three main categories:

a) Information you provide directly:

• Full Name, Date of Birth, Gender
• Email Address & Mobile Number
• Residential Address & Country
• National ID / Passport Number (for KYC verification)
• Payment-related information (bKash/Nagad number, bank account details)
• Content of communications with support

b) Automatically Collected Information:

• IP Address & Device Type
• Browser & Operating System Information
• Site usage history and session data
• Login time, location (country/city level), betting history
• Data from Cookies & Tracking Technologies

c) Information Received from Third Parties:

• Transaction confirmation data provided by your payment provider
• KYC data from identity verification services
• Risk assessment data from fraud prevention systems

3 Use of Information

3377bd uses collected data for the following purposes:

We will never use your data beyond its original purpose. Should we need to use it for a new purpose, you will be notified in advance and your consent will be obtained where required.

4 Data Sharing Policy

3377bd does not sell, rent, or share your personal data with third parties without authorization. However, data may be shared in the following limited circumstances:

• Service Provider: Payment processors, KYC verification providers, and IT infrastructure suppliers — limited to necessary data only and governed by strict confidentiality agreements.
• Legal Authorities: Limited information may be disclosed in response to a valid court order or regulatory authority request.
• Fraud Prevention: Anonymized risk data may be shared with industry-level fraud prevention networks.
• Business Transfer: In the event of a merger or acquisition, users will be notified in advance.

5 Data Retention Period

3377bd does not retain your data longer than necessary. General retention policy:

• Account Information: For the duration of the active account and up to 5 years after closure.
• Transaction History: Up to 7 years as required by legal obligations.
• KYC Documents: 5 years after verification.
• Support Contact: 3 years after last contact.
• Cookie Data: 30 days to 2 years, depending on the cookie type.

Once the retention period expires, data is securely deleted or anonymized. Data relevant to ongoing legal disputes may be retained for a longer period.

6 Cookie Policy

The 3377bd website and app use several types of cookies. Cookies are small text files stored on your device that help improve your experience on the site.

You have the option to disable all cookies except essential ones. Note that turning off functional cookies may limit certain site features. You can delete or block cookies at any time through your browser settings.

7 Your Rights

3377bd respects your data protection rights. You have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request a temporary restriction on the processing of your data.
• Right to Portability: You may receive your data in a structured, portable format.
• Right to Object: You may object to processing based on marketing or legitimate interest grounds.
• Right to Withdraw Consent: You may withdraw any previously given consent at any time.

8 Security Measures

3377bd applies industry-leading technical and organizational measures to protect your data:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: Server infrastructure is kept secure at all times.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Staff Training: All staff receive regular data protection training.
• Access Controls: Only authorized personnel have access to your data.

However, no transmission over the internet can be guaranteed to be completely secure. In the event of a security breach, 3377bd will notify affected users as quickly as legally required.

9 Minor Protection

3377bd is intended for users aged 18 and above only. We do not knowingly collect data from minors.

If we are notified that we have collected information from a minor, that data will be deleted and the account will be closed without delay.

10 Policy Updates

3377bd may update this Privacy Policy as needed. For significant changes:

• A notification will be sent to your registered email address.
• A clear notice will be displayed on the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly.

11 Contact

For any privacy-related questions, requests, or complaints, please contact our Data Protection Team:

• Email: [email protected]
• Live Chat: available from any page on the platform
• Response time: within 24–48 hours